Patient guide

Arrive prepared, without overcomplicating it.

Use this page to organise the information you already have before calling or visiting the practice. The checklist is general and the rooms may request something different.

01Referral details

02Existing scans / X-rays

03Medication information

04Your questions

Before you call

Have the basics within reach.

If any of these items already exist, they can make your enquiry easier to explain. Do not delay urgent medical care just to collect paperwork.

Referral letter or referring clinician's details

If another dentist or doctor referred you, keep their information available.

Existing radiographs, scans or reports

Ask the practice whether they should be brought or sent by the referring clinician.

Current medicines and allergies

A current list can be useful during clinical assessment.

Medical-aid information, if applicable

This site does not make claims about scheme participation or benefits. Confirm financial arrangements directly with the rooms.

Call brief builder

Turn your notes into a concise call summary.

Nothing entered here is sent to a server. The tool works in your browser and creates a short summary you can copy before calling the practice.

On-device only · no submission

Medical emergency?

This website and practice contact page are not emergency services. Seek appropriate emergency care if you are experiencing an urgent or life-threatening problem.